Questions & Answers

Ive installed everything and tried to record but my laptop doesnt recognise it as an input in sound settings

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asked Jan 4, 2016 in Studio One 3 by danielwilliams8 (150 points)
my laptop doesnt recognise it as an input in sound settings. it comes up in studio one 3 artist but it wont accept it as an input/output.

It records through my laptop microphone rather than my interface.

can anyone help please?
commented Jan 4, 2016 by matthewgorman (51,500 points)
For the best answer its advisable to provide as much relevant information about your hardware, software, os, etc. Any steps you have taken also will be of a help.

1 Answer

0 votes
answered Jan 4, 2016 by mattcaprio (148,310 points)
selected May 5, 2016 by mattcaprio
 
Best answer
Please check out these two guides, which will assist you in setting up your AudioBox:

1. This guide covers common AudioBox setup and configuration issues, as well as addresses basic reasons for the device to not seem to function properly:

http://support.presonus.com/entries/21351334-why-won-t-my-audiobox-record-or-play-back-audio

2. If the above guide does not resolve your issue, the driver may need to be uninstalled and reinstalled properly. Below are instructions for how to do this:

Windows 7:
http://support.presonus.com/entries/21524610-how-do-i-uninstall-and-reinstall-my-audiobox-drivers-in-windows-7

Windows 8, 8.1 and Windows 10:
http://support.presonus.com/entries/21469744-How-do-I-uninstall-and-reinstall-my-AudioBox-drivers-in-Windows-8-or-Windows-10-
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