Questions & Answers

DoesYour PreSonus 24.4.2 AI have to be registered for the universal control software to work

0 votes
asked Jul 5, 2019 in Ai Mixers by haroldhart1 (160 points)
Software Universal Control does no open automatically My 24.4.2 was not registered but is now will that take care of the problem.

1 Answer

+1 vote
answered Jul 5, 2019 by wahlerstudios (104,410 points)
selected Jul 5, 2019 by AlexTinsley
Best answer

No, the mixer does not need to be registered. Universal Control (includes UC Surface) is available on the download page ( This page lists all available versions of Universal Control and Capture. You need to check which firmware version is installed on your rmixer, because matching versions of Universal Control and firmware are a must.

If you want to update firmware, this is only possible in your PreSonus account (your mixer needs to be registered). Also downloads of Studio One are only possible through your account.