Question

Im trying to connect an AI series mixed to universal control on my mac but when it gets in with the newer versions of UC almost everything is black and doesnt work.  It is not locked out and has permissions.

If I download and try with an older version of UC it doesnt open past the tiny box like when its not working right.
The computer can see the mixer when I look on the mac.

Answer 1

Ensure that your mixer's firmware is running the latest version. 

USB Stick Link: https://support.presonus.com/hc/en-us/articles/210048083-SanDisk-Cruzer-USB-Flash-Drive-Compatibility-with-StudioLive-AI

Link: https://support.presonus.com/hc/en-us/articles/210048163-StudioLive-AI-mixer-Firmware-Update-via-USB-thumb-drive-