Questions & Answers

Can't find the mp3 converter registration code. Please help!

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asked Aug 17, 2019 in Studio One 4 by kennedybeaver1 (150 points)
Bought this mp3 converter over a year ago and forgot about it.  Now I can't register it because I can't find the register number.  Any suggestions where it could be?  I really don't want to re-buy it.

Thank you!

1 Answer

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answered Aug 20, 2019 by Jamesrhone1 (200,340 points)
 
Best answer
Licenses can only be tied to one account. You will need to find the log-in information for your My.Presonus.com account. That is where all your products are.

If the issue remains, please create a ticket to technical support.

Here is a link to create a ticket: http://support.presonus.com/hc/en-us/requests/new
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