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Hello, I have a long question and I would like to speak to a person on the phone. Could you provide me number?
0
votes
521
views
asked
Aug 20, 2019
in
Studio One 4
by
satielrivas
(
150
points)
Search results for Hello, I have a very long question and I would like to speak to a person over the phone. Could you provide me number? 225-216-7887 was just a bunch of recording but not actual support from a live person.
2 Answers
0
votes
answered
Aug 20, 2019
by
Jamesrhone1
(
200,340
points)
Best answer
I apologize but Presonus only provides ticket support for Studio One. Here is a link to the Support Policy.
https://www.presonus.com/support/Contact-Technical-Support
Please create a support ticket to address the issues. Here is a link to create a ticket:
http://support.presonus.com/hc/en-us/requests/new
0
votes
answered
Aug 20, 2019
by
brucedavis3
(
140
points)
edited
Aug 22, 2019
by
brucedavis3
I had to go back and edit my response. I got through with someone and they explained to me what I was doing wrong. I was assuming that I had to register for the software to get studio one. But I had to register my hardware.
commented
Aug 20, 2019
by
Jamesrhone1
(
200,340
points)
Same here, please create a ticket and we will get you taken care of.
commented
Aug 21, 2019
by
ghasenbeck
(
355,470
points)
You can even use the MyPreSonus App for your iPhone and quickly register your hardware by simply scanning it once you have the app linked to your PreSonus User Account.
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