Questions & Answers

I Cannot register my Presonus Eris Monitors. Why?

0 votes
asked Aug 24, 2019 in Sceptre, Eris, R-Series by florianalbers (150 points)

i just registered my PreSonus AudioBox USB96, great, but i wanted to register th monitors but always it says it has the wrong / invalid number.


Any suggestions?

Best Regards,

Florian Albers

1 Answer

0 votes
answered Aug 30, 2019 by Jamesrhone1 (199,690 points)
Best answer
Please send a ticket to support to get your speakers registered.

Here is a link to create a ticket:

When you create the ticket, please send a copy of your receipt and photo of the serial on the Eris.