Question

Sorry for a stupid question, but I purchased the Studio Professional Upgrade and downloaded the loader, but clicking on that didn't start any additional product download that I can see. I went to my current Artist application, and don't see a way to just enter the product key of the upgrade. I'm sure I'm making this more complicated than it needs to be, but help!

Thanks!

Answer 1

I had the exact same issue.  I also purchased it yesterday (28th).

Answer 2

Same probleme ... same question ! Is there some one to explain how to install upgrade ???

Answer 3

I have same problem and I have a ticket for this question.

I haven't solved this problem in a year now, and as a result I'm still using ver3.56. I've been contacting support, but I'm not getting anywhere.

Apparently, the presonus side is either downplaying the issue or not recognizing it as a problem. If this doesn't solve the problem, I'm going to switch to another company's product.