Questions & Answers

Activating Studio One Professional upgrade

+2 votes
486 views
asked Sep 28, 2019 in Studio One 4 by josephschmalhorst (140 points)
Sorry for a stupid question, but I purchased the Studio Professional Upgrade and downloaded the loader, but clicking on that didn't start any additional product download that I can see. I went to my current Artist application, and don't see a way to just enter the product key of the upgrade. I'm sure I'm making this more complicated than it needs to be, but help!

Thanks!

3 Answers

+1 vote
answered Sep 28, 2019 by christopherkelly6 (200 points)
I had the exact same issue.  I also purchased it yesterday (28th).
0 votes
answered Sep 29, 2019 by huguespradel (160 points)
Same probleme ... same question ! Is there some one to explain how to install upgrade ???
0 votes
answered May 23, 2020 by tlglivhv (140 points)
I have same problem and I have a ticket for this question.

I haven't solved this problem in a year now, and as a result I'm still using ver3.56. I've been contacting support, but I'm not getting anywhere.

Apparently, the presonus side is either downplaying the issue or not recognizing it as a problem. If this doesn't solve the problem, I'm going to switch to another company's product.
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