Questions & Answers

Serial Number

0 votes
asked Oct 16, 2019 in MyPreSonus Questions by (150 points)
Hey! I have bought a used Presonus Studiolive 16.0.2, and the mixer is already registered as a hardware in the «My Presonus» app. Is it possible that the last owner can delete his regestration so I can add the mixer on my account?

Best regards

1 Answer

0 votes
answered Nov 17, 2019 by andrrippstein (4,180 points)
selected Mar 14 by AlexTinsley
Best answer
Yes, there is a button called "Deregister" beside every registered hardware product in the Presonus Account.
The previous owner of the mixer can deregister it from his account.