Questions & Answers

Serial Number

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asked Oct 16, 2019 in Customer Account Portal by (120 points)
Hey! I have bought a used Presonus Studiolive 16.0.2, and the mixer is already registered as a hardware in the «My Presonus» app. Is it possible that the last owner can delete his regestration so I can add the mixer on my account?

Best regards
Jørgen

1 Answer

0 votes
answered Nov 17, 2019 by andrrippstein (3,250 points)
Yes, there is a button called "Deregister" beside every registered hardware product in the Presonus Account.
The previous owner of the mixer can deregister it from his account.
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