Questions & Answers

Audio Dropout

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asked Oct 22, 2019 in StudioLive Series III by alimowlana (120 points)

Hi Greetings to you

First of all thanks for offering this forum.

My PC systems  is as follows:

Dell XPS 8930-7814BLK-PUS Tower Desktop - 8th Gen Intel Core i7-8700 Processor, 32GB DDR4 RAM, 1TB Hard Drive + 16GB Intel Optane Memory, 6GB Nvidia GeForce GTX 1060, DVD Burner, Windows 10 Pro (64 bit), Black × 1

Now to my problem-I am facing dropouts on regular basis
I have done the following:-
-Disabled all other sound devices in Windows.
-All power plans set for high performance
-I have to install ASIO4ALL driver in order for the StudioLive Series III ASIO driver (UC) to be recognized in DAW-Cakewalk by Bandlab
-Cakewalk does not recognize StudioLive as WDM driver. If installed without ASIO4ALL driver, only two I/O general channels show under audio devices in cakewalk
-Cakewalks shows all 51Input and 63output channels available for selection If ASIO4ALL drive installed
I am not sure whether its a) a cakewalk issue  or b) ASIO4ALL driver not coexisting well with StudioLive ASIO driver(UC).
Very frustrating and disrupting my work.
Appreciate your help and support very  much.

Thanks & Regards

Ali

1 Answer

0 votes
answered Oct 22, 2019 by wahlerstudios (105,310 points)
The manual "Using_Your_StudioLive_Mixer_as_an_Audio_Interface_with_Universal_Control_V2_EN_25032019" says in section 3.5 Cakewalk Sonar 6+

1. Launch Sonar.
2. Go to Options | Audio... and click on the Advanced tab.
3. Change the Driver Mode to “ASIO.”
4. Click the “OK” button.
5. Restart Sonar.
6. Go to Options | Audio... and click on the Drivers tab.
7. Highlight all input and output drivers beginning with “StudioLive [Series III model]”, or “PreSonus FireStudio”
8. Go to Options | Audio... and click on the General tab.
9. Set the Playback Timing Master to “StudioLive [Series III model]...Channel 1”, or “PreSonus FireStudio ... Channel 1”
10. Set the Recording Timing Master to “StudioLive

Hope this helps.
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