Thanks again, but i see the plugin suite in my account, including serial nr. and the "download" button, but it just doesn´t work. Clicking the download button just doesn´t anything... I´ve already tried to create a "support ticket", and this doesn´t work as well. I´m filling out the sheet, click save and, surprise, nothing happens and no ticket is beeing created. Is there any other way to contact the support (i´m from germany). Or their site just not working properly at the moment?