Questions & Answers

Studio 68C not working with Universal Control

+1 vote
asked Nov 22, 2019 in Computer Based Recording & Production by judeluce (130 points)
Downloaded universal control software as well as studio one to go alongside presonus 68c but with presonus 68c plugged in and universal control open, the hardware is appearing at start-up but isn't selectable even though it is saying it is connected. Have updated firmware and uninstalled/re installed UC but not working.

Please can you help.



1 Answer

0 votes
answered Dec 4, 2019 by vitorjoaquim1 (200 points)
edited Dec 4, 2019 by vitorjoaquim1
I'm had the same issue.
A new installation solved the problem. I'm not sure what happened in a different way from the first try.
On the second one, while running the installation the usb cable was connected but the power was off on the Studio 68c.
After the installation of Universal Control, powered on the S68c and restarted the computer with S68c on.
All ok after.