Questions & Answers

Universal Controller doesn't recognize Studio 68c

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asked Oct 8, 2022 in Studio Series USB Interfaces by lredwards (120 points)
I use Win10 and I can't get the Universal Controller to recognize the Studio 68c.  I've uninstalled it and reinstalled it several times, with it on, off, USB plugged in or not and I can't get it to work.  Norton firewall, etc. are all shut off during installation.  Nothing helps.

What do I do?

1 Answer

0 votes
answered Oct 9, 2022 by robwesch (140 points)
Does the USB light on the 68c come on?  What color is it?  It could be your USB cable or the USB port.

You should try another cable and another USB port directly on the computer and not through a hub if you are using a USB hub.

I would check the power supply, too.  Is it getting power?  Maybe flip the switch on the 68c a few times to see if the switch is closing.  Or try another outlet.
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