I just noticed the woofer cone in my Eris 3.5's right speaker is not centered and the outer 'soft' part of the cone is touching the speaker cabinet housing. When I run a low frequency sine generator and pan from L to R there is a noticeable different between the 2 speakers due to the woofer vibrating the housing. Is there a way to open these and re-center the speaker or am I out of luck?
I tried submitting a support ticket but seems like their system is broken. 