It sounds like you're trying to use the QWERTY MIDI keyboard on an Audio track. The track must be an Instrument track and you need to be using a MIDI instrument, such as an instrument preset from inside Presence XT, in order for that to work.
If you mean you dragged Presence XT into a track and you're getting no sound out, it's probably because it's set on the "default" instrument preset. Click on that for a dropdown of available instruments, select one, and you should get it playing.
Hope that helps!
