Questions & Answers

How do we get error logs?

0 votes
asked Jan 26, 2020 in StudioLive Series III by leandrolemos (120 points)
Hi team,

I would like to know if there is a way to see logs of the StudioLive 64S on a Mac. Sometimes we can't figure out what is happening with our equipment, and if we know where the logs are located, we could be looking for errors to find a solution easier for our problem.

Looking forward to your reply.



1 Answer

0 votes
answered Jan 27, 2020 by wahlerstudios (105,290 points)
This is something we as users do not have access to. Why should we? Open a ticket and ask for support, or ask your question here and describe what your problems are. You can also ask in the Forums or in the Facebook groups. Are dropouts your problem? What is connected to your mixer (stageboxes, rack mixers, consoles, switches, personal mixers)?