Question

Hi,

I use a pc computer desktop quite powerful 12gb of ram intel core i7 with studio one 4.6 on it.

Studio one works fine but when I connect my icon platform m+ it works for a but then freezes when I switch fader banks on the controller. Music still plays but nothing moves.

I would like help with this because I can’t get any work done this this bug.

Answer 1

Contact ICON for assistance, there may be a setup procedure that's unique to them that you need to do.

Or if there's a firmware / driver installer software update that's needed, only they can advise on assistance for that.