Questions & Answers

Every Studio One program that I have always freezes on startup when it says "Starting Audio Engine"

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asked Feb 8 in Studio One 4 by ciarnkingsman (120 points)

OS: Windows 10 Pro 1903

CPU: Ryzen 7 3700x

Memory: 16GB DDR4 2666MHZ

Okay, so every studio one program(latest version) that I have tried to launch just freezes on startup. I obviously installed one and uninstalled the other. I noticed that it always crashes when it reaches "Starting Audio Engine". This problem started when I got my new PC and worked fine on my other PC which was worse than my current one. It also uses 8.3% - 8.7% of my CPU and 237MB of my memory even when it is froze.

Here are things that I have tried so far:

  • Restarted my PC
  • Tried compatibility mode
  • Since it froze, I just left it there for 10 minutes and it is still still frozen
  • Checked the program in task manager and uses the CPU and memory
  • Ran windows 10 troubleshooter for the program and didn't change anything

1 Answer

0 votes
answered Feb 8 by tothrec (6,470 points)
It sounds like your configuration settings are messed up.

The next troubleshooting step is to back up your Settings and whack all but your user.license (and I could swear there is another file you keep)

I'd start by rebooting

(Since S1 crashes, you can't just go Help/Open Settings Folder, so open a Windows File Explorer:

C:\Users\<your USER name>\AppData\Roaming\PreSonus\Studio One 4

Back it up

Delete all but user.license

re-start S1

Let me know if this works!

Steven
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