Questions & Answers

backup scène rm32

+1 vote
134 views
asked Feb 3, 2016 in Classic Mixers by jeanpascalboffo (160 points)
I just updated the firmware of the RM32 to the latest version. (1.0.7049) App version : 1.4.1.35113

I made a backup of all my scenes before as indicated on the autorail. (on my MacbookPro under Maverick)

After rebooting with the new firmware, I can't see anything in the "restore" window !!

How can I do to get back my previous scenes ??

 

Please help !...

JP

1 Answer

0 votes
answered Jun 30, 2017 by paulclarke2 (27,350 points)
 
Best answer
A Factory Reset would be recommended here.

http://support.presonus.com/hc/en-us/articles/210047563-StudioLive-RM-series-Firmware-Recovery-Factory-Reset

If the issue persists, create a support ticket from your my.presonus account.
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