Question

I recently aquired a studiolive 24.4.2. Not the AI model.  All channels work as designed except channel. 5.  I get signal showing on the 1st LED bar and can adjust the sensitivity but i get no output to the mains. I have tried assigning to different subs, mains etc.  adjusting gate etc. and get nothing. What am i missing.  Is there a reset i can try.  I dont care about any previous stored scenes.  Thanks for any info.

Answer 1

Firmware updates via Universal Control are always helpful. Or possibly a firmware reset entirely. Or it could be a dead channel. Calling Tech Support is probably your best option.