Questions & Answers

Static on multiple input on Studiolive 24.4.2 mixer with nothing plugged in

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asked Jun 24, 2020 in Classic Mixers by clintlauderback (150 points)
I posted this question Sunday, but it was given (what appeared to be) an automated response tell me to factory reset (which I had already done). The post was then hidden by Presonus. So I am attempted to post this again in hope that someone has experience with this particular issue.

My church has a Studiolive 24.4.2. Recently we've been having an issue when we power on, some of the channels will show max input and produce loud static noise. These channels have nothing plugged into them. Previously, we would power down the board for a while and, when powered back up, everything would return to normal. Today, it would not return to normal. Channels 9-12 all produced loud white noise, but each channels noise was slightly different. After service, I performed a factory reset, but this did not solve the problem. So I powered down the board and let it alone for several hours. Upon powering the board back on, channels 9-16 are now red

1 Answer

0 votes
answered Jun 25, 2020 by jonnydoyle (403,150 points)
Best answer
Your mixer will need to be repaired. There is no fix other than that. Contact technical support should you wish to have this done.