Question

Hi guys,

subject: StudioLive 24.4.2 – No more Phantom Power

From now on the phantom power no longer works. I can select 48V, the button lights up, but connected condenser microphones do not receive any power. Hardly/no level arrives. Microphones have been tested, cables as well... The channels work without any problems without +48V. does anyone know the problem? Is it possible that phantom power can be switched off globally somewhere? I'm really at a loss and am thankful for any help. Greetings ***

Answer 1

That sounds like hardware failure. Unfortunately the classic mixers have reached end of service.

https://support.presonus.com/hc/en-us/articles/360061506232-End-of-service-notice-for-StudioLive-16-0-2-Classic-and-16-4-2-24-4-2-Classic