Questions & Answers

16.4.2 ai i bought dec 14 never updated. network update failed error power cycle.

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asked Feb 5, 2016 in Ai Mixers by davidbuelle (180 points)
i tried the formatted usb way then bought a new usb and did it again. same.  i hooked to my wireless network and tried.  same thing.  i tried ethernet connection. could not connect that way.   HELP PLEASE!!!!!!!!!

1 Answer

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answered Feb 9, 2016 by gadget69 (31,130 points)
What kind of USB stick are you using? As one who tried MANY there was SO much trouble with anything other than the White Sandisk 4GB, which IS usable but must be fixed using a patch from Sandisk (all of which is in the knowledge base) http://support.presonus.com/forums)) So, that said, go to your "My Presonus" account, and with an approved Sandisk drive (again  see Knowledge base article) install the latest DRIVER FOR YOUR SOFTWARE ***IMPORTANT*** from your account...

http://support.presonus.com/entries/22417039-StudioLive-AI-Mixer-Firmware-Recovery-Factory-Reset

follow these instructions in case of questions.
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