Questions & Answers

Can't import video into Studio one 4 : Video player : Video support not installed

+1 vote
asked Mar 15, 2020 in Studio One 4 by astas (340 points)
I am on windows 10.

 I can't import videos into studio one 4.

When I open the video player the black screen says : "Video Support Not Installed".

What do I miss? How can I install that "video support" ?

Please help!!!!!

8 Answers

0 votes
answered Mar 19, 2020 by aka_busker (32,890 points)
Hi Astas,

Which version of Studio One are you using?
0 votes
answered Mar 20, 2020 by astas (340 points)
I am using studio one pro 4.
I don't think the version is the problem, I think that something is missing from my pc like a codec or something, because I recently formated it.
Before the format everything was fine (I was on winndows 7).
0 votes
answered Apr 2, 2020 by fschmidt (6,170 points)

Make sure to activate video support in the advanced options. May the Lord bless you.

0 votes
answered Apr 2, 2020 by astas (340 points)
reshown May 12, 2020 by astas

I do not have the video support 

I do not have it

0 votes
answered May 10, 2020 by bobbycarroll (140 points)
Did you figure your problem out yet? I have the same screen that 'fschmidt' showed you. I'm only guessing, but maybe you need the upgrade to 4.6. That is what I have. Good luck.
0 votes
answered May 11, 2020 by cdricblanqui (7,530 points)

Did you try installing Quicktime on your PC ?  I used it a few years ago it was working well

0 votes
answered May 12, 2020 by astas (340 points)

Hi @ bobbycarroll , no I did not find a solution yet. I try using third party programs when I want to write music for videos.
Also @ 
cdricblanqui , I have installed quick time yes.

0 votes
answered May 29, 2021 by christygeorge1 (140 points)

You should install media feature pack extension on windows.

It will work definitely.I also had the same problem.