I try to register my ATOM and get the necessary software but I get an "invalid serial number" error on the registration page. The SN is correct. I tried looking through the Knowledge Base and I see a lot of other people had the same barrier to registering but I do not see any solutions, except one entry that reads "Please contact Support for your issue." (https://answers.presonus.com/50099/brand-new-presonus-eris-studio-monitor-serial-number-invalid)
I called phone support but just wound up getting disconnected after waiting on hold for several minutes. I called the sales line and just get bumped back to the main number. I suspect there are no people working because of COVID.
Please help if you have an answer or work for PRESONUS. Thanks.