Questions & Answers

I managed to fix it (Y)

+2 votes
513 views
asked May 7, 2020 in Studio One 4 by terryknight (160 points)
Hey,

I managed to get it working. You have to go into your presonus account and remove your computer from the activated licenses associated with artist. I then uninstalled and reinstalled it. When it then asked me for the product key I selected Studio One Professional. As opposed to the one for artist. I don’t know how you’d get it working on your IPad but this at least got it on my main machine. Good luck my friend
related to an answer for: Update from artist to pro

3 Answers

0 votes
answered May 25, 2020 by sorntangmettri (200 points)
I did what you said.

still not working sooooo frustrated now
0 votes
answered May 29, 2020 by grahamdavies1 (140 points)
i had the same problem, but that worked for me. Far from obvious though, and a bit surprising there isn't more advice or guidance re this when you do the upgrade.
0 votes
answered May 31, 2020 by stefanolarte (260 points)
edited May 31, 2020 by stefanolarte

It worked after i found this:

https://support.presonus.com/hc/en-us/articles/360003304951--2c-Studio-One-4-Software-Install-Studio-One-4-PC-

[2c] Studio One 4 : Software Install Studio One 4 (PC)

*** IMPORTANT NOTE:

Please note the difference between downloading and installing a Studio One versions build and activating Studio One to unlock the core content that is included in a versions installed build. When you download and install Studio One from any source, you are installing the build of that version; 4.0, 4.0.1, 4.1.0, 4.2.3, 4.3.2, etc... In order to unlock the core content for your registered version; Demo, Artist, Professional, you must activate the installed build using the 28 digit product code or the offline 16 digit product key depending on your type of activation. The process of activation will then release the content for the registered version within Studio One once properly activated.

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