Questions & Answers

S1 v5, Notion 6 and Presonus Hub won't activate via Sphere!!

+1 vote
270 views
asked Jul 8, 2020 in PreSonus Sphere by brettgo (560 points)
reshown Jul 13, 2020 by AlexTinsley

S1 v5, Notion 6 and Presonus Hub won't activate via Sphere!!

Despite logging in this morning with no issues to Sphere, every time I try to activate one of these products it says either 'failed to connect to server.Please check internet connection and try again.'   or with Notion it says No Presonus Sphere Activation found!! I have spent all day trying to get these activated and am losing my mind!!

Please help as I have to deliver a mix tomorrow.

Thanks

1 Answer

0 votes
answered Jul 13, 2020 by AlexTinsley (912,150 points)
 
Best answer

The issue you may be having may be related to redirects found in your host file. 

See this article in it's entirety to resolve your issue: 

https://support.presonus.com/hc/en-us/articles/360045679292-Issues-connecting-to-the-PreSonus-server-when-activating-software-

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