Question

S1 v5, Notion 6 and Presonus Hub won't activate via Sphere!!

Despite logging in this morning with no issues to Sphere, every time I try to activate one of these products it says either 'failed to connect to server.Please check internet connection and try again.'   or with Notion it says No Presonus Sphere Activation found!! I have spent all day trying to get these activated and am losing my mind!!

Please help as I have to deliver a mix tomorrow.

Thanks

Answer 1

The issue you may be having may be related to redirects found in your host file. 

See this article in it's entirety to resolve your issue: 

https://support.presonus.com/hc/en-us/articles/360045679292-Issues-connecting-to-the-PreSonus-server-when-activating-software-