Questions & Answers

How do I get my Faderport classic to work in Catalina 10.15.5 with Logic Pro X 10.5.1.

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asked Jul 15, 2020 in FaderPort Classic by karansarup (160 points)
  • Macbookpro 2012 mid
  • Catalina 10.15.5 
  • Logic Pro X 10.5.1
  • Audio Interface and it's Driver Version = Apogee Symphony Control 0.4.43 and sometimes. UA apollo twin
    I downloaded and installed the latest version of Universal control, restarted several times, and still Faderport classic is not working w Logic. I CANNOT manually use the fader (no power connected, only USB), also none of the buttons such as Record, play etc nor pan work.... nothing works...

    so Can faderport classic work with latest logic and Catalina or it cant and is waste? Presonus team please help and allow us to use the Faderport classic.....
    i also tried using the Mackie control way as described here below but im stuck at step 3
     In the Setup window, i see a mixer and can check the 
    HUI button below the mixer, and then have no way to choose output and input as faderport.

this question is about the power supply provided with the latest Faderport (single channel) and Faderport 8 if bought in the US.
a) Do these have a Universal power supply so can be used in Europe/ India as well?
b) if not, i want you to know that I contacted the dealer in India (The inventory, located in Chennai, India) - they are unable to sell me a power supply for my classic Faderport. They recommend finding a power supply locally BUT none fit into the circular port on the Faderport im stuck....

thus question below
c) if i buy a faderport 8 or 1 in USA soon,
can i use a voltage converter or can you provide the unique power supply for 240V or do i have to somehow find it locally myself?

Thankyou. Look forward to your response
Hope you are healthy and safe.

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