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New User - Mackie Big Knob will not load correctly and no audio

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asked Jul 31 in Studio One 5 by glenpeladeau (120 points)

I am trying to use Mackie Designs Big Knob but it will no load correctly.  I have no audio on play output.

I tried the following;

  •  tested is with a Windows music audio file. it works.
  • synchronized all of the sample rates to 44.1 K at 24 bits
  • restarted computer (over a dozen times)
  • Tried uninstalling device and the reconnected wile machine was off.
  •  Prior to my realtech sound card was working fine,
Operating System: 
AMD Ryzen 8 Core 32 GB / 64bit PC
Windows 10

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