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I have 2 Presonus accounts, I want to remove v4 Artist from my pc and install and activate v4 pro from another account

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asked Nov 11, 2020 in Studio One 4 by brijoh (120 points)
I have tried using the Activate page but it refuses to work and come up with an error code

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answered Nov 11, 2020 by wesleypeterson (20,940 points)
Have you tried backing up and deleting your "user.license" file? In Windows it's at "C:\ProgramData\PreSonus\Studio One 4". Then when activating use the email for the pro account.

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