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Is it normal for my Studiolive AR16c's gain knobs (on the stereo channels) to not do anything?

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asked Nov 24, 2020 in AR Hybrid USB Mixers by alanmeyrick-cooke (120 points)
Hey, I just switched over from an AR16 to an AR16c and I noticed that (only on the stereo channels), the gain knob does nothing. The only thing that affects the gain is the +10db switch. I'm wondering if there's a button I'm missing or if I've got a faulty unit and it needs to be replaced? It doesn't matter I'm using the XLR or the line inputs, the gain knob doesn't change anything.

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