Questions & Answers

did you ever get yours back up and running? I am where you are at the moment

0 votes
564 views
asked Feb 15, 2021 in AudioBox USB by creynolds2 (220 points)
I cant get the old software to install properly - its like Presonus sabotaged it. Did you ever get back up and running?

3 Answers

0 votes
answered Feb 16, 2021 by colinotoole (16,790 points)
Hi.

I use an 1818VSL with Windows 10 and version 1.3 driver. Works perfectly.

If you're using a VSL interface, forget about UC - just use version 1.3.
0 votes
answered Feb 16, 2021 by creynolds2 (220 points)
I tried downloading the old 1.3 VSL software and it won’t let me. Just some error over and over. It worked perfectly 2 days ago. Now customer service says there’s nothing they can do. Presonus service is SOOOO BAD.
0 votes
answered Feb 24, 2021 by colinotoole (16,790 points)
Did you uninstall UC first? If you don't do that then 1.3 won't install properly.
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