Questions & Answers

Why does Studio One hangs on Hardware Integration?

–1 vote
3,982 views
asked May 10, 2015 in Studio One 1 by AlexTinsley (925,230 points)
Why does Studio One hangs on Hardware Integration?

3 Answers

0 votes
answered May 10, 2015 by AlexTinsley (925,230 points)
 
Best answer
Studio One will sometimes hang or freeze when Hardware Integration is loading up.   

Below is a manual fix to this issue:

Go to Start >> Computer >> Type in %appdata% in the browser >> PreSonus >> Studio One

Locate the "Services.settings" file >>

Open it with Notepad >>

For the heading that says "<Attributes friendlyName="PreSonus Hardware Support" enabled="1"/>"
>>
change the '1' to a '0'
>>
so it should look like that exactly, with a 0.
>>
Go to File >> Save. >> Then, close the file.

Restart Studio One and the problem should be fixed.
+1 vote
answered Oct 5, 2021 by hannesschneidermayer (590 points)
edited Oct 5, 2021 by hannesschneidermayer
If you have a power plan in windows with PCI suspension active this step may take long.

Regarding the above solution - some people may find this config file in a subfolder called "x46"
0 votes
answered Apr 29 by tothrec (32,280 points)
edited Apr 29 by tothrec
This didn't solve the issue for me.

What else can I do?  This is the only Song that has the issue.

I narrowed it down to the Opus instrument.  I was able to load it into a new song, but for some reason it wouldn't load *this* song.

I opened a ticket with EastWest and they indicated a known iLok server outage.

Song opened once that was resolved.
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