Questions & Answers

How to report system crashes

+3 votes
367 views
asked May 22, 2021 in Studio One 5 by normanriley (5,530 points)
S1 5.2.1 + OS Big Sur 11.3.1 crashes regularly.  When this happens, a window appears on restart with a link that reads "please help us improve Studio One by reporting this problem."  When I click on that link to report this recurrent and enormously frustrating problem, I see no  place to submit the reports (e.g., there is no button that says "report system crashes here."  I can't believe PS doesn't want to know about these problems, so it must be that I am missing something or failing to understand something, possibly very simple, about these crash reports.  I would be very grateful for any instruction on how to get these reports to PreSonus.  Thanks in advance.
...