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I lost phantom power in my Audiobox 1818vsl...what now?

+1 vote
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asked Mar 20, 2016 in AudioBox USB by robertmabery (130 points)
My Audiobox 1818vsl's phantom power stopped working. All inputs are fine with a dynamic but won't work with +48v.

The unit is in a rack in a studio so it has not moved. Do I need to send this in for repair?

2 Answers

0 votes
answered Mar 21, 2016 by Skip Jones (161,600 points)
Yes, You should open a ticket.

http://www.presonus.com/support/Contact-Technical-Support
0 votes
answered Oct 19, 2016 by maxstratmann (41,830 points)
Hello,

Please submit a technical support ticket so that we may issue an RA for repair at the link provided:

http://www.presonus.com/support/Contact-Technical-Support

Thank you

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