Question

My Audiobox 1818vsl's phantom power stopped working. All inputs are fine with a dynamic but won't work with +48v.

The unit is in a rack in a studio so it has not moved. Do I need to send this in for repair?

Answer 1

Yes, You should open a ticket.

http://www.presonus.com/support/Contact-Technical-Support

Answer 2

Hello,

Please submit a technical support ticket so that we may issue an RA for repair at the link provided:

http://www.presonus.com/support/Contact-Technical-Support

Thank you