Questions & Answers

My Mac OS Big Sur does not recognise my Studio Live 16.0.2 when i open Capture record. Are they even compatible?

+1 vote
117 views
asked Jul 24 in StudioLive Series III by bellamatthews (160 points)
When opening Capture record it does not recognise my mixer and therefore does not allow me to open a new session or record

1 Answer

0 votes
answered Jul 28 by mackjohnson1 (26,170 points)
selected Aug 12 by jonnydoyle
 
Best answer

If it's the M1 silicon chip in the mac it's not compatible.

https://support.presonus.com/hc/en-us/articles/360051407452-Apple-Silicon-M1-Computer-Compatibility

If it's a 16.0.2 USB it would be best to create a support ticket.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-

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