Yikes, I don't really know as I haven't gotten that error. But my first thought is to make sure Universal Control is installed as you say it's a new computer and that has the driver for your Audiobox, I have a different version but that's where it is on mine. I'd check in the Universal Control App that the Output Format is set for 2 channels (it's 2ch. 24bit on mine). And I'd check the Input format for the same. Other than that I'm not really sure where to go from there. Good Luck.