Questions & Answers

Studio 1810c white noise

+2 votes
579 views
asked Sep 5, 2021 in Studio Series USB Interfaces by artfaccio (150 points)
Hi All, I'm trying to get some ideas.  I have recently built a new audio workstation and when I connected my Studio 1810c there was a LOT of "white noise."  It is almost as loud as the music on playback - unacceptable.   I had a very small amount when using my Macbook Pro, it was barely noticeable and an acceptable level.  I tried the following to rectify the problem:

- Tried swapping USB cable (both USB A > C and C > C) no change

- Tried different USB aC > C cable   no change

- Tried all USB ports (ASUS Tuf Gaming Z590 plus WiFi mobo) no change

- Tried to plug computer into a different electrical circuit - made a big difference but still not as quiet as my MacBook

I have double-checked all connections in the case.  All high quality components used - Be Quiet! case and PS, Intel i7 10700k processor, Corsair Vengeance RAM etc.  I'm currently using on-board video with HDMI connection to LCD monitor.  Does anyone have any advice on where to look next?  Anyone have any experience using a USB noise filter such as iDefender?

Thanks for any input!
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