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AUDIOBOX USB is giving white noise and distortion when dialed to playback

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asked Mar 1 in AudioBox USB by John Smallwood (120 points)
Hello, I am using a iMac vs. High Sierra 10.13.6 , I am using Studio One 4.6.2 and AUDIOBOX USB .  When plugging in a guitar signal in either HiZ or LoZ input I hear white noise and distortion when turning the source dial to playback. When dialed to Input it is clear and without distortion.  I've installed the Universal Control and installed. I have changed sample rates, guitars, direct boxes, and the usb cable with no affect.  Is there a fix?

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