Questions & Answers

Help! Studio One keeps crashing when I try to open Piapro Studio

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asked Apr 1, 2016 in Studio One 2 by veronamenokai (150 points)
Hello! So I installed Studio One 2 on my Macbook quite recently from a code I got in my Miku v3. I installed everything on the Mac disc of Miku v3. Every time I try to open Piapro Studio in Studio One, it crashes saying "Studio One quit unexpectedly." I've tried opening it over and over, but the same text box appears every time. I have Studio One 2.6.5.30360 OSX x64. I really hope someone can help because Piapro Studio was kinda the reason I got Miku v3. I've never used any kind of these softwares before, so your help is appreciated.

I'm sorry if anything I said was stupid, again I've never used this stuff.

1 Answer

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answered Apr 4, 2016 by mattcaprio (147,560 points)
 
Best answer

If Studio One crashes specifically and exclusively when you open any specific plugin (e.g. Piapro Studio) then your best bet is going to be contacting the support team of the specific plugin.

http://piaprostudio.com/?cat=185&lang=en

If you contact Piapro's support team but they are unable to resolve the issue then you may want to open a support ticket directly with PreSonus technical support by logging at my.presonus.com , click the "Support" button, then click "Create a ticket".

And don't worry. Nothing you've said is stupid. We all have to start somewhere.

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