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I updated to Apple El Capitan- and my StudioLive 32.4.2AI - UC Surface does not work, any thoughts? thanks!
0
votes
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asked
Apr 5, 2016
in
Ai Mixers
by
martinmora
(
170
points)
I updated to Apple El Capitan- and my StudioLive 32.4.2AI - UC Surface does not work, any thoughts? thanks!
1 Answer
0
votes
answered
Apr 25, 2016
by
ghasenbeck
(
355,470
points)
Best answer
Without knowing a whole lot here, the initial culprits to check would be :
1) Make sure you are running the latest version of UC Surface
2) Make sure you have the latest corresponding and compatible firmware loaded on your 32.4.2AI Mixer; that matches the version of UC Surface
This is the link to the latest version of UC Surface:
http://www.presonus.com/products/StudioLive-3242AI/downloads
- the release notes for this version:
https://pae-web.presonusmusic.com/downloads/products/release_notes/StudioLiveAI_and_RM_Family_1.5MilestoneReleaseNotes1.pdf
**the firmware would come from your user account
http://support.presonus.com/hc/en-us/articles/210048163-StudioLive-AI-mixer-Firmware-Update-via-USB-thumb-drive-
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