Questions & Answers

No more sound coming out of HD10BT when on bluetooth

+1 vote
asked Feb 14, 2022 in MyPreSonus Questions by micheldequevedo (130 points)

My HD10BT Headphones suddenly stopped working after just a couple months. Pairing is successful and the stop/play button works but there is no sound. The voice notifications (connecting, power off, etc) are also gone. Volume buttons are unresponsive. Same issue with Macbook and iPhone.

When connected directly with a cable the sound is ok.

Any ideas of what this could be?

Thank you.

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