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StudioOne Ptime, nor other programs recognize AudioBox.

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asked Jul 4, 2022 in Studio One 5 by oscarmacchioni (120 points)
I get this message: "Please check your hardware configuration" I already uninstall and install the drivers using the same USB drive as recommended but nothing changed

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answered Jul 12, 2022 by mackjohnson1 (78,440 points)

Create a support ticket, they should be able to get you up and running.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-submit-a-Support-Request-

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