Questions & Answers

Why would my studio live 32r disconnect my M1 MacBook Pro?

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asked Oct 4, 2022 in StudioLive Series III by joeldiaz5 (120 points)
I'm having an issue where my M1 MacBook Pro disconnects from my studio live 32r mixer. In order for it to reconnect, I have to power cycle the mixer. I'm currently on the lates firmware: 2.5.84445 and app version: 3.6.4.87069. My MacBook Pro is on MacOS 12.4.

Any known issues? Any fixes on the way?

Thanks.

3 Answers

0 votes
answered Oct 14, 2022 by mackjohnson1 (78,460 points)

Create a support ticket, they should be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-submit-a-Support-Request-

0 votes
answered Apr 30, 2023 by taggartsnyder (320 points)
Same situation here. Disappointing.
0 votes
answered Jul 16, 2023 by ronanlemaire (170 points)
Same situation here, I tried everything (update of the console, the computer, the DAW...) and it's very bad, I can't spend 1 hour without a problem. Then my DAW goes down and I have to restart everything... 2.5K for a studiolive 32sx to not even be able to work...

I start thinking I did a big mistake buying it. For the people ready to buy this, think twice!
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