Question

I have an Presonus Audiobox 44vsl and I am using Studio One 3 on my windows 10. Whenever I try to record on my Audiobox 44vsl a tic tic noise will sound in my headphones every 26 seconds and the recording will glitch and disconnect. How do I fix this?

Answer 1

1. Have you tried raising the buffer setting?
2. Is the AudioBox directly connected to the computer or through a USB Hub? If it is on a hub, please try connecting directly to the computer via a rear USB port.
3. Also, please try installing the AudioBox on a different USB.
5. If possible, temporarily install Universal Control and attach the AudioBox on a different computer to see if the issue reoccurs there.

If the issue persists, please create a support ticket.