Questions & Answers

My Windows 10 pc ignores my audiobox iTwo when I try to record and uses its own microphone

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asked Dec 8, 2016 in AudioBox USB by liamharris1 (150 points)
recategorized Dec 9, 2016 by mattcaprio
I am very new to recording and have just purchased the audiobox iTwo with studio one 3. When I go to record my guitar straight into the interface my Pc seems to completely ignore the interface and will record using its own microphone which sounds terrible.  Also, when I use Ampier I only here that through my pc speakers same with the metronome and when I play back a recording. I don’t understand why this is as I have my headphones aer plugged into the interface. I am sure this is me being a complete muppet any help would be appreciated.

My pc is a dell 7559 i7 running windows 10

1 Answer

0 votes
answered Dec 9, 2016 by mattcaprio (147,110 points)
 
Best answer

Please check out these two guides, which will assist you in setting up your AudioBox. If this doesn't fix your issue you'll need to create a tech support ticket.

1. This guide covers common AudioBox setup and configuration issues, as well as addresses basic reasons for the device to not seem to function properly:

http://support.presonus.com/entries/21351334-why-won-t-my-audiobox-record-or-play-back-audio

2. If the above guide does not resolve your issue, the driver may need to be uninstalled and reinstalled properly. Below are instructions for how to do this:

Windows Vista and Windows 7:
http://support.presonus.com/entries/21524610-how-do-i-uninstall-and-reinstall-my-audiobox-drivers-in-windows-7

Windows 8, 8.1 and Windows 10:
http://support.presonus.com/entries/21469744-How-do-I-uninstall-and-reinstall-my-AudioBox-drivers-in-Windows-8-or-Windows-10-

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