Questions & Answers

my condenser mic is not working on my AudioBox USB

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9,575 views
asked May 5, 2016 in AudioBox USB by wsowjoxu (150 points)
I have a AudioBox USB that has been registered and has the program installed. I have a ********* C-1 condenser mic plugged into the first slot for mics, but my computer does not see the microphone.

1 Answer

0 votes
answered May 5, 2016 by mattcaprio (148,290 points)
 
Best answer
Make sure you're using an XLR cable (no adapters) from the mic to the input. You also need the 48v switch turned on.

If you're still having trouble check out the info below:

1. This guide covers common AudioBox setup and configuration issues, as well as addresses basic reasons for the device to not seem to function properly:

http://support.presonus.com/entries/21351334-why-won-t-my-audiobox-record-or-play-back-audio

2. If the above guide does not resolve your issue, the driver may need to be uninstalled and reinstalled properly. Below are instructions for how to do this:

Windows Vista and Windows 7:
http://support.presonus.com/entries/21524610-how-do-i-uninstall-and-reinstall-my-audiobox-drivers-in-windows-7

Windows 8, 8.1 and Windows 10:
http://support.presonus.com/entries/21469744-How-do-I-uninstall-and-reinstall-my-AudioBox-drivers-in-Windows-8-or-Windows-10-
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