Question

I have a AudioBox USB that has been registered and has the program installed. I have a ********* C-1 condenser mic plugged into the first slot for mics, but my computer does not see the microphone.

Answer 1

Make sure you're using an XLR cable (no adapters) from the mic to the input. You also need the 48v switch turned on.

If you're still having trouble check out the info below:

1. This guide covers common AudioBox setup and configuration issues, as well as addresses basic reasons for the device to not seem to function properly:

http://support.presonus.com/entries/21351334-why-won-t-my-audiobox-record-or-play-back-audio

2. If the above guide does not resolve your issue, the driver may need to be uninstalled and reinstalled properly. Below are instructions for how to do this:

Windows Vista and Windows 7:
http://support.presonus.com/entries/21524610-how-do-i-uninstall-and-reinstall-my-audiobox-drivers-in-windows-7

Windows 8, 8.1 and Windows 10:
http://support.presonus.com/entries/21469744-How-do-I-uninstall-and-reinstall-my-AudioBox-drivers-in-Windows-8-or-Windows-10-