Question

Hi!

I recently purchased a FireBox on a auction.

And now I´m trying to register the product on My Account Page but it´s saying "Wrong Serialnumber"

Is it that the previous owner has it registered? or is that product deleted/outdated from your Products?

My Serialnumber on my firebox is "FPT6081739"

Thanx in advance!

Answer 1

I've gone ahead and registered it to your account for you. With a lot of our older products, their serial numbers aren't in our database. If you're ever having a problem registering a discontinued product, you can create a support ticket from your account at my.presonus.com to get assistance.