Questions & Answers

Can I register the firebox product?

+1 vote
634 views
asked May 10, 2016 in Legacy Interfaces by marcusuggla (160 points)
Hi!

I recently purchased a FireBox on a auction.

And now I´m trying to register the product on My Account Page but it´s saying "Wrong Serialnumber"

Is it that the previous owner has it registered? or is that product deleted/outdated from your Products?

My Serialnumber on my firebox is "FPT6081739"

Thanx in advance!

1 Answer

0 votes
answered May 10, 2016 by PreSonuSales2 (67,210 points)
 
Best answer
I've gone ahead and registered it to your account for you. With a lot of our older products, their serial numbers aren't in our database. If you're ever having a problem registering a discontinued product, you can create a support ticket from your account at my.presonus.com to get assistance.
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